Privacy notice

Data protection statement in accordance with the General Data Protection Regulation of the European Union (2016/679 / EU)

REGISTRATION

Ordering from the ArtShop online store does not require registration. In this case, ArtShop only collects the necessary personal information from the customer to complete the order.

However, in connection with the order or otherwise, the customer may, if they wish, register as an ArtShop customer, in which case the customer agrees to the inclusion of their personal data in the ArtShop customer register. This will make it easier for the customer to place orders in the future and will allow the customer to see the orders they have placed in their own customer account after registration.

The customer may also choose to become an ArtShop customer by expressing their wish to receive newsletters and information about offers in their e-mail. The customer then agrees that ArtShop will collect the customer's contact information in its customer register and use it in its own marketing.

REGISTRAR
ArtShop Finland Oy
Y-ID: 2093601-7
Www: artshop.fi
Address : Lahdenkatu 14, 15140 LAHTI
Tel: 0500 - 573 607
e-mail: asiakaspalvelu( at )artshop.fi


NAME OF THE REGISTER
ArtShop customer register.

PURPOSE OF THE PROCESSING OF PERSONAL DATA
ArtShop collects personal information for customer relationship management purposes. The legal basis for the processing of personal data is the agreement between the customer and ArtShop. In addition, the legal basis is also mandatory legislation. The provision of personal data is a precondition for the conclusion of a contract. In other words - you cannot order goods from our online store if you do not provide your personal information.

The personal data of the customer register is processed in connection with orders, invoicing, mailing, customer contacts, service development, reporting, marketing and other measures related to customer care. The purchase and transaction information processed in the register can also be used for profiling and to target offers, benefits and other marketing measures as well as customer communications to the registrant.

INFORMATION CONTENT OF THE REGISTERS

Customer register: customer's first and last name, address information, telephone number, e-mail address, transaction and transaction information, feedback information, username and password, alternative delivery addresses.
Customer register of newsletter subscribers: name, e-mail address, information on marketing permits and prohibitions, participation in marketing campaigns (eg lotteries) and information related to subscribing to the newsletter.

NOTE! ArtShop does not collect or store customers' bank contact information or credit card information.

REGULAR SOURCES OF INFORMATION

The customer's own announcement and the customer's purchase and transaction information in ArtShop's information systems.


REGULAR DATA TRANSMISSION AND TRANSFER OUTSIDE THE EU OR THE EUROPEAN ECONOMIC AREA

Customer register information will not be disclosed outside of ArtShop, except as required by law, and to the Company's subcontractors involved in the maintenance of information systems or the handling of a customer's order, such as mailing or paying for products. Personal data will not be transferred outside the EU or the EEA.

Transfer of information to the carrier

We will provide the carrier (Matkahuolto, in some special deliveries Schenker) with your name, address, telephone number and e-mail address to deliver the package. More specifically  Matkahuoltp Privacy statements

Payment by Klarna payment method

In order to provide you with Klarna's payment methods, we may pass on your personal information to Klarna in the form of contact and order information at the time of the transaction purchase, so that Klarna can assess whether you are eligible for their payment methods and tailor these payment methods to you. Your transferred personal information will be processed  Klarna's own privacy statement in accordance with.

PRINCIPLES FOR THE PROTECTION OF REGISTERS

The information in ArtShop's customer registers is confidential. The registers shall be stored electronically and adequately protected from third parties by firewalls and other technical means. Only designated persons have the right to access and maintain information in password-protected registers. Users are bound by professional secrecy.
Personal and payment information is always processed over an encrypted SSL connection. Payment information (personal identification number, online banking, credit card) is processed in an external secure and encrypted system, and the payer's personal identification number or payment and credit card numbers, etc. are not stored in the online store.

STORAGE DATA RETENTION

We retain personal information for as long as is necessary to fulfill the purposes of the register or to comply with the law.

CUSTOMER RIGHTS: RIGHT OF INSPECTION, REPAIR AND PROHIBITION

The customer has the right to check what information about him is stored in the registers. The inspection request must be sent in writing and signed to the company's customer service. The request for verification can also be submitted in person at the above address, in which case the customer must have an identity card. ArtShop responds to requests for verification of information in writing in accordance with the Personal Data Act. If there are errors in the customer's information, the customer can submit a request to the company to correct the error. The customer has the right to prohibit the use of their information for direct marketing by notifying ArtShop's customer service, in addition to which direct marketing can also be canceled in accordance with the instructions given in connection with each newsletter.


COOKIES

A cookie is a small text file that is temporarily stored on a user's device. Cookies are used in almost all online services and may not work properly without cookies.

Our online store uses only the necessary cookies in its system. The use of cookies must be enabled in your internet browser in order for you to purchase products from our online store. We use cookies to make it easier to shop online. The use of cookies is secure, will not be visible to the visitor during the session and will not strain or damage the visitor's computer.

As part of the online service, visitor information is collected the EU Digital Services Bus Regulation (EU) 2018/1724 monitoring of implementation. Pages connected to the digital service bus are collected

  • the url of the page
  • number of visitors
  • the land of visitors
  • as well as the terminal used

The information is collected anonymously and is not personally identifiable. The information is only available to the SME, the European Commission and the national coordinators mentioned in the regulation. The collected data will be stored in the European Commission's data warehouse for a maximum of three years, after which it will be deleted automatically.